Privacy Policy | Aromaganic

PRIVACY POLICY

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase or join our mailing list, we collect personal information such as your name, address, and email address. By making a purchase or subscribing to our marketing communications, you consent to receiving marketing emails, SMS messages, and promotional content from Aromaganic.

We may use your first name and location to personalize promotional messages or re-market information you have recently purchased from our store. By subscribing to our SMS communications, you consent to receiving SMS marketing messages from us. You can opt-out of SMS communications at any time by replying with “STOP.”

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only. By subscribing to our SMS communications, you consent to receiving SMS marketing messages related to your purchases or promotional offers. You may opt-in to SMS marketing by providing your phone number and confirming your consent. You also agree to receive marketing and promotional emails when you join our mailing list.

How do I withdraw my consent?

You can withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time. For SMS marketing, you can reply “STOP” to any message. For email marketing, you can unsubscribe using the link provided in the email. For any other inquiries, contact us at hello@aromaganic.com.au.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Additionally, we may share your contact information with third-party providers who assist us in managing our SMS marketing campaigns, in accordance with Australian privacy regulations. These third parties are only authorized to use your information to the extent necessary to perform services for us and are required to protect your data according to strict privacy standards.

SECTION 4 – PAYMENT

Your payment is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

In addition to the information collected through cookies, we may also use mobile tracking technologies to help personalize and optimize our SMS marketing campaigns. This can include information about your engagement with our SMS messages, which helps us improve the relevance and effectiveness of the messages we send.

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not:
_session_id, unique token, sessional, Allows store information about your session (referrer, landing page, etc).
_, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional.
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information about our privacy policy, contact our Customer Service Team at hello@aromaganic.com.au.